E-Governance & Public Sector IT Solutions Norway

FAQs

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  Q: How does Dev House Norway protect sensitive citizen data and comply with local cybersecurity guidelines?

  Answer: We implement strict cybersecurity controls aligned with NSM grunnprinsipper for IKT-sikkerhet, Digdir guidance, and GDPR / Datatilsynet. We encrypt citizen data in transit via TLS 1.3 and at rest using AES-256 keys managed through Azure Key Vault. We configure multi-factor authentication (MFA) via Microsoft Entra ID, establish granular role-based access control (RBAC), and enforce continuous threat monitoring, protecting government portals from unauthorised entry.

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  Q: Are your government IT solutions designed to meet WCAG accessibility standards?

  Answer: Yes, inclusive public access is a primary mandate for all public sector portals. We design and build citizen portals and public websites to comply strictly with the Web Content Accessibility Guidelines (WCAG 2.2 AA). This includes screen-reader optimisations, clear typography contrast ratios, responsive layouts for all form factors, and complete keyboard-only navigation pathways, ensuring equal access for all members of the public.

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  Q: Can you integrate custom citizen portals with federal identity services like myGovID?

  Answer: Yes. We design and build secure API bridges and identity federation layers that connect custom front-ends with the federal myGovID and Relationship Authorisation Manager (RAM) frameworks. This integration enables secure, verified identity checks and digital credential management, simplifying user registration and transactional authentication across public departments.

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  Q: How do you guarantee data sovereignty and local residency for public sector software?

  Answer: We deploy all public sector systems, transactional databases, and document vaults exclusively within sovereign Norwegian datacentres (AWS eu-north-1 (Stockholm) and Azure Norway East regions) of certified hyper-scalers like AWS or Microsoft Azure. This setup guarantees that all sensitive citizen records and departmental assets remain resident on Norwegian soil, meeting federal privacy laws and local public records mandates.

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  Q: What post-launch SLA support models do you provide for government agencies?

  Answer: We deliver structured Service Level Agreements (SLAs) tailored to the uptime requirements of government agencies. Our ongoing support covers real-time system monitoring, automated database backups, database index tuning, and regular security patching. We operate from local Norwegian offices to provide immediate response capabilities, ensuring your public systems remain secure, performant, and perfectly aligned with evolving regulatory updates.